Privacy Policy & Terms of Service
Your privacy is important to us. Learn how we collect, use, and protect your information.
Effective Date: July 22, 2026
1. Introduction
Welcome to Dive-In Auto Spa! Your privacy is important to us. This Privacy Policy & Terms of Service explains how we collect, use, and protect your information when you use our services, including our Unlimited Wash Club Memberships. By signing up online and, if selected, agreeing to receive marketing communications, you consent to the practices described in this Privacy Policy.
2. Information We Collect
When you sign up for our services or enroll in an Unlimited Wash Club Membership, we may collect the following information:
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Personal Information: Name, phone number, email address, and vehicle information, including your license plate and/or RFID tag.
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Membership Information: Your selected membership plan, enrollment date, membership status, and car wash transaction history.
3. How We Use Your Information
Dive-In Auto Spa uses your information for the following purposes:
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To create and manage your membership account.
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To verify your membership when you visit the wash.
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To send account-related notifications, membership updates, and service announcements.
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To provide special offers and promotions to customers who choose to receive marketing communications.
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To improve our services and customer experience.
4. Marketing Communications
If you choose to receive marketing communications, you agree to receive text messages and/or emails from Dive-In Auto Spa regarding your account, promotions, and special offers. Receiving marketing messages is not required to purchase our services. Message frequency may vary. Standard message and data rates may apply.
You may opt out of text messages at any time by replying STOP. Reply HELP for assistance. You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.
5. Data Protection and Sharing
We take the security of your information seriously. Dive-In Auto Spa does not sell or rent your personal information.
Your information is used solely to operate and improve our services. We may share your information only with trusted third-party service providers that assist us with membership management, customer communications, and other business operations. These providers are required to protect your information and use it only for the services they provide on our behalf.
6. Terms of Service
By using Dive-In Auto Spa's services, you agree to the following:
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Services are provided on an as-available basis and may be subject to weather, maintenance, equipment repairs, or other operational limitations.
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Unlimited Wash Club Memberships are valid for one enrolled vehicle only and are non-transferable.
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Membership benefits are subject to the applicable Membership Terms & Conditions.
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Dive-In Auto Spa reserves the right to modify, suspend, or discontinue services when necessary.
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Customers are responsible for ensuring their vehicles are suitable for use in an automated car wash and meet our service guidelines.
7. Your Rights and Choices
You have the right to:
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Access and review the information we maintain about you.
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Update or correct your personal information.
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Opt out of marketing text messages by replying STOP.
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Unsubscribe from promotional emails at any time.
8. Changes to This Policy
We may update this Privacy Policy & Terms of Service from time to time. Any changes will be posted on our website with the revised Effective Date.
9. Contact Us
If you have any questions regarding this Privacy Policy, Terms of Service, or your personal information, please contact us:
Dive-In Auto Spa
11450 West State Road 84
Davie, FL 33325
Phone: (754) 247-6574
Email: info@diveinautospa.com

